Privacy Policy

At Orloscent, we are committed to protecting your privacy and ensuring the security of your personal information in all our business operations.

Last updated: December 2024

Information We Collect

We collect information to provide better services to our B2B clients and partners. The types of information we collect include:

Business Contact Information

  • Company name, business address, and contact details
  • Professional email addresses and phone numbers
  • Job titles and business roles

Transaction Information

  • Order details and product specifications
  • Payment and billing information
  • Shipping and delivery addresses

How We Use Your Information

We use the information we collect for the following business purposes:

Business Operations

  • • Processing orders and managing accounts
  • • Providing customer support services
  • • Managing supply chain operations

Communication

  • • Sending business communications
  • • Product updates and announcements
  • • Industry insights and newsletters

Information Sharing & Security

We Do Not Sell Your Information

Orloscent does not sell, trade, or rent your personal business information to third parties. We only share information in the following limited circumstances:

1

Service Providers

With trusted partners who assist in business operations (shipping, payment processing, etc.)

2

Legal Requirements

When required by law or to protect our legal rights and business interests

3

Business Transfers

In connection with mergers, acquisitions, or sale of business assets

Data Security Measures

We implement industry-standard security measures to protect your business information:

Technical Safeguards

  • • SSL encryption for data transmission
  • • Secure server infrastructure
  • • Regular security audits and updates

Administrative Controls

  • • Limited access to personal information
  • • Employee confidentiality agreements
  • • Regular staff security training

Your Privacy Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

Access

Request access to your personal information

Correction

Update or correct inaccurate information

Deletion

Request deletion of your information

Portability

Receive your data in a portable format

Restriction

Limit how we process your information

Objection

Object to certain processing activities

Contact Us About Privacy

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email

info@orloscent.com

Phone

+86 177 2782 6027

Address

7th Floor, Block A, Building E, Zone 5 Ganghuaxing Industrial Park, Fuhai Street Bao'an District, Shenzhen, China

We will respond to your privacy inquiries within 30 days of receipt.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date above.